At L&P, our Information Technology (IT) professionals often work behind the scenes, providing around-the-clock support to keep us connected and protected against the latest cybersecurity threats. They also enhance our business systems and processes, making others’ jobs easier and our processes more efficient. On this IT Professionals Day, we want to spotlight some of our amazing colleagues in IT.

Meet Aaron Carter, Senior Help Desk Analyst.

Aaron recently celebrated his fourth year with L&P on September 4. Growing up, he enjoyed experimenting with technology and quickly learned the art of troubleshooting:

“Experimentation leads to breaking the family computer and frantically attempting to fix it before mom gets home. You eventually get good at it and turn a skill created from panic into a career path!

The best part of my job is getting to solve new problems. There is nothing more satisfying than running into a new issue, finding a resolution, and then seeing your fix used to quickly knock out similar problems in the future.” 

When it comes to troubleshooting, Aaron’s approach is to not overthink it:

“My advice when working with a fresh issue is never skip the basics. Nine times out of 10, it’s going to be something simple that fixes the problem. There is truth behind the old question, ‘Have you tried restarting?‘”

L&P has many open IT positions! Join our dynamic and driven team of IT professionals today: Find Your Career at Leggett & Platt

At L&P, our Information Technology (IT) professionals often work behind the scenes, providing around-the-clock support to keep us connected and protected against the latest cybersecurity threats. They also enhance our business systems and processes, making others’ jobs easier and our processes more efficient. On this IT Professionals Day, we want to spotlight some of our amazing colleagues in IT.

Meet Holly Miller, Software Engineer III – D365.

Holly joined L&P almost seven years ago. She chose to explore IT and software development because she originally knew nothing about these areas and was up for a challenge:

“I thrive on challenge, and taking on a completely new field was an opportunity to grow as a professional and expand my knowledge outside of its existing boundaries.

I do my job well by learning how others do theirs. I enjoy the challenge of troubleshooting issues and developing enhancements to our systems that help make others’ jobs at Leggett easier. I accept the challenge of understanding specific details and the big picture behind how our systems work in hopes to reduce complexity and increase productivity.“

To be successful in IT, Holly noted that being flexible and curious are helpful qualities to have:

“Be willing to adjust your focus and your priorities often. Make sure you have an interest in overcoming challenges and learning new things. IT software and systems change often, and to excel, it’s important to keep up.“

L&P has many open IT positions! Join our dynamic and driven team of IT professionals today: Find Your Career at Leggett & Platt

At L&P, our Information Technology (IT) professionals often work behind the scenes, providing around-the-clock support to keep us connected and protected against the latest cybersecurity threats. They also enhance our business systems and processes, making others’ jobs easier and our processes more efficient. On this IT Professionals Day, we want to spotlight some of our amazing colleagues in IT.

Meet Dasin Peng, Senior IT Manager.

Dasin has been with L&P for 21 years and currently leads our Global IT Support – China Team. While working, he aims to maintain “silence” while being “dynamic”:

“‘Silence’ means the IT infrastructure is well maintained with less disruption to business, and ‘Dynamic’ means we, the IT team, always manage to improve the business processes. I manage to keep the IT infrastructure running silently (smoothly) without users noticing and interact with the business teams on optimizing and improving their business processes through the iScala system.“

Dasin’s advice for IT professionals is to keep a service mindset and aim to deliver a more holistic solution:

“A service attitude means we not only serve the business but also “take the ownership”—we don’t simply do what the operations ask for, but instead, we try to understand it, think about it from more of an angle, and deliver a solution to fully address the demand and better integrate with other processes.“

L&P has many open IT positions! Join our dynamic and driven team of IT professionals today: Find Your Career at Leggett & Platt