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A Message from L&P Regarding COVID-19

At Leggett & Platt, our highest priority will always be the health and wellbeing of our employees and customers. As we navigate the evolving impact of COVID-19, we are doing our best to limit close contact and having employees work remotely where possible.

Thank you for your patience while we all work though these difficult times together. As events unfold, we will continue to monitor the latest developments to help us all be safe as we all follow local guidance on how to best protect our communities.

Throwback Thursday: L&P’s First Factory

For the first 12 years, our founders produced their bedsprings alongside farm equipment at the C.D. Platt Plow Works plant, founded in 1873 by C.B. Platt’s father.

Finally, in 1890, the first Leggett & Platt bedspring factory opened at the corner of Second and Maple Streets in Carthage. Although the first and fourth individuals in this photo (pictured left to right) are unidentified, the rest include Kansas farmer Sam Smith, George D. Leggett, Carthage plumber Karl Speece, J.P. Leggett, and C.B. Platt.

Top 5 Tips for Giving Effective Feedback

Giving feedback to another employee can be very difficult. However, it’s also an essential part of building successful teams. If an individual knows where they need to improve, it can help them grow within their role. Here are our tips for making those discussions a more positive experience:

  1. Choose an appropriate time and place. When delivering feedback be sure to leave enough time to discuss the issue without feeling rushed. Choosing a more relaxed environment can be helpful in less formal situations, while potentially difficult conversations should usually be addressed in an office or meeting room. Never give “negative” feedback in public.
  2. Start with questions. Because you never know another person’s situations or intentions, it’s best to start the dialog with questions rather than statements. This approach also creates a two-way interaction which can result in more positive outcomes.
  3. Be prepared. Identify your goals for the conversation and what you hope to achieve. Take time to consider both the employee’s successes, as well as any weaknesses, along with specific examples. Write them down to keep the discussion on track.
  4. Focus on the goal. Effective feedback will encourage problem-solving rather than forcing an employee to change. Make it clear you’re not trying to “fix” them, you’re trying to develop them. By focusing on behaviors and how they impact the team, the employee may be more receptive to development.
  5. Don’t sugarcoat it. In an attempt to be kind, we often soften difficult feedback by downplaying it or “sandwiching” it between two compliments. This can dilute your concern to the point that it’s not even heard. Instead, be direct and assertive — then discuss ways to reach a positive, actionable solution together.

A Successful Partnership: Mizzou Professor Visits L&P

We were thrilled to have a distinguished guest at L&P for the past two days. Anthony Ross is the Leggett & Platt Missouri Distinguished Professor of Supply Chain Management from the Trulaske College of Business at the University of Missouri. He and his team represent a Leggett-sponsored professorship at the university.

His visit to L&P included networking activities with several of our leaders within supply chain operations, as well as tours of our local manufacturing branches.

We’re grateful for the time Anthony spent getting to know L&P!

From left: Lathon Ferguson (Director of Advancement at MU), Anthony Ross, Chuck Hutchins (VP – Chief Tax Officer at L&P), Doug Thrasher (Plant Manager at the L&P Wire Mill)

Anthony took some time to greet a forklift driver at the Wire Mill.

Doug explained the ins and outs of the plant.

Touring the wire products outside of the Wire Mill.

Lots of learning!

From left: Wayne Kaminski (Staff VP of International Logistics), Anthony Ross, Jeff Mitchell (Staff VP – Business Support Services), Chuck Hutchins


Interactive Training with Internal Audit

L&P’s Internal Audit team recently completed a full week of training at our Corporate Office — but it wasn’t all about presentations and taking notes.

Siblings Improv, in partnership with Crowd Control Games, kept everyone engaged with an interactive session on team building, collaboration, and creative thinking. Their team seems to enjoy a bit of healthy competition!

A Day in the Life of Our CEO

Yesterday, CEO Karl Glassman presented for investors at the Raymond James 41st Annual Institutional Investors Conference.

Here’s a glimpse into his day:

• The day opened with Karl and our Investor Relations (IR) Team holding 30-minute Q&A sessions with various investors. (The team jokes that this feels a lot like “speed dating” for the professional world!) Most of the investors are familiar with L&P and are in regular contact with our IR Team through calls and other marketing trips and conferences.

• After 5 of those Q&A sessions in the morning, Karl and the IR Team took a break for lunch.

• After lunch, Karl spoke to a room full of investors. His presentation provided an overview of L&P while highlighting our markets, businesses, and financial performance and priorities.

• At the conclusion of Karl’s presentation, the team moved to a smaller room and investors who attended asked follow-up questions about L&P.

It was a busy but exciting day for Karl and our Investor Relations Team!