Category Archives: Employee Spotlight

A Day in the Life of an International Sales Representative

Since starting at L&P in 2014, Miguel Rivero has been committed to his customers. As an International Sales Representative for our Machinery Division, Miguel serves over 50 customers in Latin America when they require replacement parts for bedding machinery and systems.

8:30am: Miguel starts his day in the office, sending emails and making phone calls. Instead of waiting for customers to contact him, he proactively reaches out to them to ensure their machinery is running smoothly. Since Miguel is bilingual, he’s able to successfully assist customers who speak both Spanish and English. “Many of our customers’ machines operate 24 hours a day. You can imagine how much the parts wear down over time. My job is to help them replace those parts as efficiently as possible, so as not to impact their operations.”

10:00am: After checking in with customers, Miguel heads down to the parts room to double-check SKU numbers and take pictures of various machine parts. With numerous quilting, sewing, packaging, and specialized machinery to support, the parts room contains over 5,000 unique parts!

1:20pm: Back in his office, Miguel helps the customer service team by boxing a few orders for shipment. He also organizes marketing materials for his next trade show.

Continue reading

A Day in the Life of L&P’s Exhibits & Events Team

With 83 tradeshows planned this year, L&P’s Exhibits & Events team is constantly on the go. Today we shadowed Autumn Bjugstad, Project Manager, to give you a glimpse into a typical workday for their staff — there’s rarely a dull moment.

8:25 am: After grabbing her coffee, Autumn gets to work designing a tradeshow booth space. Members of the team are responsible for their assigned events from start to completion. This includes event registrations, managing budgets, designing booth spaces, coordinating signage and video production, and facilitating shipments.


10:15 am: Autumn discusses color palette options with Kyleigh Newell, Account Representative. Her team meets regularly to collaborate on design details and provide each other with project updates.

Continue reading

Everyday Life According to a VP of Sales: “No Two Days Are The Same”

This month, we continue to highlight people, places, and products within our Furniture Products segment. Today we’re putting the spotlight on Patrick Third, who works within our Seating Components division.

Meet Patrick Third, VP of Sales for the Central Region.

Every day, Patrick travels across the central United States to help bring comfort solutions to furniture. He works to sell not just recliners or rockers, but also the sinuous wire (springs), webbing, and foam edging in stationary furniture.

What was your background prior to L&P?

I guess it starts in college where I played football for WKU after many years in sports. I started as a quarterback and ended as a cornerback.

Patrick at Interzum 2019, the world’s leading trade fair for furniture production and interior design.

(A couple of fun facts for sports fans: 1. I played for Jack Harbough. 2. My position coach was Willie Taggart who now coaches my favorite team FSU. Go Noles!)

I bartended in college, which I believe was the greatest preparation for my upcoming future in customer service. I also became a carpenter, performing various upgrades to homes and businesses. I specialized in installing custom hardwood flooring from start to finish.

What does a normal day in sales look like for you?

Coffee. Then maybe a little more coffee.

Depending on the various projects on my plate, my day begins with my follow-ups. This means I’m constantly in touch with our customers, following up on products I introduced to them. I also engage with our engineers on the various projects they have in the works.

I’d say I travel close to 60–70% of the time. My sales responsibilities cover the central United States, from the Canadian border down to the Mexican border. The majority of my travel is focused in Mississippi to Northeastern Tennessee.

I’m also consistently communicating with my team. Each day starts with touching base and offering my support on projects in motion. Being available to them is key.

Also, coffee. Continue reading

Bringing Nondestructive Testing to Life: Meet Megan Alger at Pegasus

Throughout May, we’re highlighting people, places, and products within our Specialized Products segment. Today we’re putting the spotlight on Megan Alger, who works in Penetrant Inspection at Pegasus in Middletown, Connecticut.

She may have joined the Pegasus team just a few months ago, but Megan Alger is already brimming with experience, knowledge, and excitement about her role in nondestructive testing (NDT).

Every day, Megan employs various techniques to evaluate the properties of our materials and products without causing damage, and she ensures the products are safe for aerospace applications. Talk about an important job!

Tell us about your background.

I have worked in nondestructive testing (NDT) for about four years and on a variety of products – from 2-ton components down to tiny little 9/16” ball bearings. I’m fortunate to have a passion that also runs in my family. My dad is an ASNT LIII. (ASNT is the American Society of Nondestructive Testing. ASNT serves as a certifying body along with many other roles. So, an ASNT LIII is a level III, which is the highest certification possible in NDT.)

After watching my dad, I was inspired at a very young age to pursue NDT. On Saturdays as a kid, I’d get to help him run some parts through the fluorescent penetrant inspection (FPI) process, and then on Mondays, my dad’s employees would reprocess the same components, so I could get feedback regarding my findings. I have been hooked since then. Continue reading

Employee Spotlight: James Dixon Celebrates Over 50 Years with Solon Specialty Wire

Throughout April, we’re highlighting people, places, and products within our Industrial Products segment.

Meet James Dixon. He started his career with Solon Specialty Wire in 1967.

James is a Die Finisher, which means he prepares the machines to draw wire. Over the years, he’s worked hard to perfect his craft. “I like what I do. It’s a very interesting business. You’d never believe how many different industries we support by making and supplying wire.”

Solon Specialty Wire, located in Solon, Ohio, produces round specialty wires and flat-shaped, non-ferrous wires for the construction, telecommunication, automotive, food packaging, and medical industries.

Since 2009, Solon has made environmental sustainability a priority, focusing on many projects such as reducing packaging materials and scrap steel, as well as reducing transportation costs.

James has seen a lot of changes during the last 50 years, some rapid and some more gradual. “At one time, most of the materials we manufactured had to be patented (heat-treated through a furnace). Steel rod has become more durable, and our business has gotten more sophisticated.”

Still, the team at Solon has remained committed to quality. According to James, “We’re very focused on using high-quality materials, and we do a lot more testing now than earlier years. It’s all in an effort to ensure the reliability and consistency of our wire.”

Employee Spotlight: Andrew Frankland at L&P Springs UK

Throughout March, we’re highlighting people, places, and products within our Residential Products segment. Today we’re putting the spotlight on Andrew Frankland, Site Manager at L&P Springs UK.

What’s your background prior to L&P?

I’ll be celebrating 10 years with L&P in June! Although I’ve previously worked in office environments, my role within Leggett is to run a production facility.

Prior to L&P, I began my career working for a bank, and then I moved into a finance role for a foam manufacturer and later a medical supply manufacturer. Altogether, I spent about 10 years in those accounting and finance roles.

It was during my last job that I got a little more involved in production and other departments, and I realized I didn’t want to work solely with numbers all day. So, I found a role within customer service, transport, and production before starting at Leggett & Platt.

Continue reading

Employee Spotlight: Vinny Dimino with Sponge Cushion

Throughout March, we’re highlighting people, places, and products within our Residential Products segment. Today we’re putting the spotlight on Vinny Dimino with Sponge Cushion, Inc.

Sponge Cushion manufactures high-density, premium carpet cushion made with 100% synthetic rubber. You may be more familiar with Sponge Cushion’s product brand name: Tred-MOR®. Located in Morris, Illinois, the operation has served commercial, hospitality, and residential industries since 1961.

Carpet cushions from Sponge Cushion provide lasting comfort underfoot and can extend the life expectance of carpet by up to 50%! Their acoustic underlayments can also enhance sound quality and reduce impact noise when used underneath wood, engineered wood, or laminate flooring.

Sponge Cushion products are sold through a variety of channels including wholesale distribution. However, most of their business comes through large commercial construction projects and international hotel chains. You can find their products in hotel rooms, casinos, conference centers, and businesses around the world. You may even have their underlayments in your own home.

Tell us about your background.

I began running a sales agency exclusively with Sponge Cushion in 1995. That opportunity focused on sales within the wholesale flooring market. In 2006, when the company was acquired by L&P, I continued on in a sales capacity. Then, in 2011 I joined L&P as the Eastern Regional Manager for our Hospitality and Commercial Sales Division, where I remain today.

Continue reading

Employee Spotlight: Javier Montano with Vertex Fasteners

Throughout March, we’re highlighting people, places, and products within our Residential Products segment. First up, meet Javier Montano with Vertex Fasteners.

Vertex develops, manufactures, and distributes fasteners (such as clips, staples, nails, and rings), fastening tools, and fastening machines used in the assembly of many products.

Vertex primarily serve the markets of upholstered furniture, bedding, automotive seating, cages and traps, and fencing and razor wire. Serving this many distinct markets means serving many different customers, which is where Javier shines. As International Sales Manager, he interacts with customers around the world every single day.

Tell us about your background.

I have a background in Industrial Engineering, although for most of my career, I have worked in the technical side of sales. For almost 20 years, I worked for a company in the gas and welding industry, leading a marketing and business development unit as well as a team of welding applications experts. Continue reading

Providing Service with a Smile: Meet Two Faces in Facilities Management

If you’ve ever worked in the service industry or planned an event of any size, you know how demanding these roles can be. Nancy Robinson and Tammy Snyder work in the Facilities Department at L&P’s Corporate Office. Both can face hectic days, but they do so with smiles on their faces.

In the flurry of the service industry, you have to have a little fun, and Nancy and Tammy are two of our best at doing just that.

Nancy Robinson and Tammy Snyder.

Nancy Robinson and Tammy Snyder.

Continue reading

Moving Overseas: How a Remote Auditor Balances Work, Travel, and Adventure

Andrea Dold was drawn to Leggett & Platt for the opportunity to travel and work with people across the world. After studying accounting, fraud examination, and technical writing at Pittsburg State University, she started her career with L&P in December 2010.

Andrea holds a unique position with the company because she works remotely. In fact, she recently moved even further away from the Corporate office. This past June, Andrea relocated to Ingolstadt, Germany, primarily due to her husband’s position in the Air Force. She will be living and working there for the next two years.

Ingolstadt

Andrea Dold and her husband take in the sights of Germany.

Continue reading