Women and Innovation: HRIS Configuration Team

At L&P, we’re inspired by our colleagues who go above and beyond to enhance our businesses. This month, we’re sharing stories of women at L&P who have improved our products and processes with their creativity and leadership.

We’d like you to meet three members of our Human Resources Information System (HRIS) Configuration Team – Ashley Woods, Krystal Baker, and Lyn Eivers.

Ashley Woods is based in Jefferson City, MO, and has been with L&P for two and a half years. Krystal Baker lives in Joplin, MO, and has been with L&P for five years, and Lyn Eivers is based in Meath, Ireland, and has been with L&P for one and a half years. These women have an average of 15 years of experience implementing various Human Resources (HR) systems and have been instrumental in the successful launch of our HRIS system, LP CORE.

Being on different continents, the team only has a few hours daily to focus, collaborate, and train. In July 2022, the team had the opportunity to meet in person at the project kick-off. This time together helped them bond and foster a sense of trust and camaraderie.

Each of the women has a strong HR foundation built on practical experience, which helped them navigate the global complexities of our business with skill and efficiency and helped make the launch of LP CORE a success. We asked the team some questions about this project, the challenges they faced, and how LP CORE has improved our business.

What challenges did your team face while building LP CORE, and how did you overcome them?

We had a lot of listening to do at the start of this process. Early stakeholder engagement in the implementation phase identified a communication barrier. We were able to lean on L&P’s Translation Services team, including Liliana Cano-Montoya and Freda Ge from our Asia Pacific (APAC) region, for invaluable support throughout the process. The HRIS team translated the system into six languages for go-live to assist every level of HR employee.

Our team offered different learning solutions for every learning style, utilizing Teams training and written guides in all languages, and built online learning courses in the Learning Management System (LMS).

One of our core values is to be easy to work with and provide excellent customer service. Our team covers multiple time zones, so there is always one of us online to help the global HR community. Another way we overcame any challenges is by keeping a sense of humor – we all had great fun working together on the implementation.  

How did you approach building the HRIS and problem-solving as issues arose?

We are passionate about data and finding solutions. We spent hours building and testing configurations before presenting a solution to the L&P stakeholders. We also stayed agile; requirements changed daily, so new technical solutions had to be created to meet the latest needs. Our knowledge and experience with our previous organizations encouraged L&P to be open-minded and receptive to new and improved processes. 

How has LP CORE improved our business?                          

We delivered an HR solution that is now the recognized system of record for employee data globally. Data Security was always at the forefront of our minds as we configured and developed the system, ensuring authorized access was granted and approved prior to Go-Live. In addition, workflow approvals in the system have now reduced the number of paper/digital forms within the business and are fully auditable. Real-time reporting now allows data to be extracted and analyzed centrally. Going Live with LP CORE is only the start of the team’s journey – we are now busy preparing for new modules and continuous improvements.

Thank you to Ashley, Krystal, and Lyn for your dedication to our business and for showing what it looks like to do great work together!