Category Archives: Career Advice

Titus Hefner’s Journey: From Intern to Machine Intelligence Expert

From taking on new responsibilities to learning new skills, our colleagues have shown dedication and commitment to their careers. This month, we’re sharing some of their stories related to professional growth.

Titus

Meet Titus Hefner, Machine Intelligence Data Analyst!

Titus joined L&P in early 2023 as an engineering intern. While interning, he performed inventory analysis, machine reliability analysis, and preventative maintenance support for our Bedding business. He also assisted engineering teams responsible for new cutting-edge measurement machines and worked on designing and implementing artificial intelligence (AI) solutions for production. With support from these teams, he became an expert on the machines and served as a resource for training, documentation, troubleshooting, and development.

After a year and a half, he accepted a full-time position as a machine intelligence data analyst. In this role, Titus assists with the creation, implementation, and support of our machine intelligence initiative, which introduces real-time monitoring of manufacturing performance, product quality, and product traceability.

The most exciting part of my role is being on a team that introduces and stands up a state-of-the-art group of technologies,” says Titus. “I am fortunate to be on a team whose primary interest is the success of its members. Everybody I work with is dedicated to lifting each other up, including those who are just starting their career. Steve Wright, Ryan Middleton, and Randall Wood were all instrumental in helping me find my groove here and giving me the room to grow.

In addition to having supportive teams, Titus credits his ability to learn quickly for his career growth:

Rather than trying to amass a large pool of technical knowledge, I focus on my ability to learn quickly. Knowledge comes with time, but learning how to learn is far more important and far more unique of a trait.

For interns looking to transition to a full-time role like he did, he offers some advice:

No matter your scope of work, try to be on as many teams as possible. Because I collaborated with more teams than required, I learned new skills and found the role I am in. I never knew I wanted to pursue a career in AI until my manager gave me an opportunity to learn.

Outside work, Titus enjoys playing the guitar, shooting guns and bows, hunting, camping, and spending time with his blue heeler, Remington. He’s finishing his last semester of undergraduate and preparing for graduate school.

We’re grateful to have Titus on our team and we wish him the best this year!

Conquering Your Career with Christalena Peña

2025 is your year to conquer your career, and L&P’s very own Christalena Peña, Learning & Development Specialist, is sharing her free resource to help you!

Check Out Conquer Your Career

Christalena is the author of Conquer Your Career – a free weekly LinkedIn newsletter that you can use as a go-to guide for taking control of your professional journey.

This newsletter is my way of making career growth accessible, actionable, and inspiring, so you can tackle your goals with confidence,” says Christalena. “Empowering others to succeed isn’t just a passion—it’s my purpose, and I’m excited to share this journey with you!

Through personal stories, actionable tips, and practical strategies, Conquer Your Career helps you discover how to step up, stand out, and achieve your goals. No fluff—just real, tactical advice to help you navigate challenges and seize opportunities with confidence. Join a community of driven professionals, and don’t forget to follow, subscribe, and share with friends ready to conquer their careers too!

Newsletter link: Conquer Your Career

5 articles to get you started:

Christalena Shares Why She Started Conquer Your Career

Christalena Peña

Christalena was once told that she transcends barriers in everything that she does. Since then, she’s worked to leverage every experience to build on the next, shift paradigms, and promote accessibility. Her work experience spans revenue, operations, employee resource groups, DEI (diversity, equity, and inclusion), learning & development, instructional design, social media, individual contributors, emerging leaders, people leaders, and more.

I started Conquer Your Career because I believe in the power of sharing knowledge to uplift others. My creative energy comes alive when I can take what I’ve learned—through challenges, wins, and everything in between—and turn it into something that helps others break barriers and unlock their potential,” says Christalena.

Overall, it’s been such a fun and insightful experience for both the subscribers and me. With each article, I am further refining my voice as a writer and thought leader. We have started to form such an uplifting and curious community on LinkedIn, which I appreciate.

We’re proud of Christalena’s leadership, and we’re grateful she’s helping make career growth accessible to everyone!

Join Our Global Team!

With facilities around the globe and products found in most homes, offices, and automobiles, working at L&P opens a world of opportunity and means making a positive impact on lives everywhere.

Join our team today: search careers at Leggett & Platt

Perspective and Passion: Brandon Phothichack’s Career at L&P

From taking on new responsibilities to learning new skills, our colleagues have shown dedication and commitment to their careers. This month, we’re sharing some of their stories related to professional growth.

Brandon Phothichack started his career with Hanes Industries in Conover, North Carolina, nearly nine years ago as an Intra Winder/Machine Operator on the third shift. He worked in several roles over the three-and-a-half years he spent on the third shift before landing his first role on the day shift. Over the years, Brandon worked in Panel Cell and various other roles. He even cross-trained in other departments like shipping and receiving and offered assistance at Hanes Dye in Winston-Salem, NC.

This past year, Brandon took the position of Training Coordinator. In his new role, Brandon facilitates the job training process of new team members and transfers. He helps to ensure the transition to their new job is seamless with thorough training in the most current, accepted practices and quality. In addition, Brandon gets to conduct plant tours where he’s had the opportunity to meet many great people within L&P and the community.

“I still feel blessed and honored for this opportunity. Many people helped me along the way, including Leonard Ruggiero, Dee Sawyer, Steve Griffin, Steven Davis, and many long-time friends I’ve worked beside who told me to go for it.”

Brandon credits keeping perspective as a contributing factor to his success. When he can’t control what’s happening, he knows he can control his reaction to a situation. He offers the same advice to someone else facing decisions in their career or life.

“Go for it. It’s your time, and you will be great. Control your emotions, but allow yourself to show passion in your beliefs. Insert your beliefs, but always be kind. Show your worth. You got this.”

Outside work, Brandon enjoys golfing, playing paintball, and spending time with his friends and family, including his son, who recently enlisted in the U.S. Air Force. He and his wife are getting used to being empty-nesters and catching up with their Airman through video chat.

Internal Audit to Sustainability: Sarah Peterson’s Career at L&P

From taking on new responsibilities to learning new skills, our team members have shown dedication and commitment to their careers. This month, we’re sharing some of their stories related to professional growth.

Sarah Peterson started her career with L&P in July 2017 as an intern in Internal Audit. In December 2017, she joined the Internal Audit team full-time. She progressed within the department in various roles, most recently serving as the Fraud and Due Diligence Supervisor, where she investigated complaints from our Ethics Hotline.

In September, Sarah made a career transition and was promoted to Program Manager of the Sustainability team. Leaving the Internal Audit team and moving to a new department and role was bittersweet but exciting.

“Internal Audit was my home – I met my husband and some of my best friends there. I loved who I worked for and saying ‘goodbye’ was emotionally tolling. When I was asked to help the Sustainability team, I knew it was time to fly. I had gained so much knowledge and experience, and it was time to share it. I’ve been able to point back to systems, people, processes, and skillsets that I was privy to during my time with Internal Audit. I’m so thankful it was my foundation – the exposure and opportunities are unparalleled.”

In her new role, Sarah is helping to assist and strengthen L&P’s Environmental, Social, and Governance (ESG) processes to make them more consistent and reliable.

“I’ve been enjoying learning about things such as greenhouse gas emissions and our carbon footprint, as well as being behind the scenes of our Sustainability Report and working on compliance efforts pertaining to ESG regulations. I have never been busier!”

Looking back at her career, Sarah credits her willingness to step up and take on tasks as a catalyst for her professional growth.

“I’ve never waited for someone to ask me to do something. If I see that a need exists, whether it be a task, a project, help of some kind – I do it. I’ve always raised my hand, especially regarding cross-functional projects or opportunities that allow me to work with those I don’t normally get to. I’ve made many friendships and connections this way.”

Sarah hopes her journey inspires others to embrace change and pursue their goals.

“We all know growth happens within the discomfort. Have the confidence to know what you bring to the table, but also, and sometimes more importantly, the humility to know when you don’t have it all figured out. Ask the questions, offer insight, and remember we are all trying to get through life. Be kind.”

In life, Sarah’s most important title is mom. When she isn’t volunteering for the Women’s Employee Resource Group or working on sustainability goals, she spends time with her two-year-old son, Tuck.

“He is the craziest little boy, and I love every second of this climbing, bouncing, jumping, giggling, ‘mom-watch’ phase.”

Doors Celebrates a Successful Summer

This summer, 30 students from universities across the country participated in our Doors Internship program.

Doors allows students to gain real-life experience in their field of study through immersive leadership workshops. At L&P, we believe in putting people first, which starts with developing the best and brightest leaders!

Career Planning & Self-Development: Part 2

This article is the second in a two-part series on Career Planning & Self Development.

MushroomLast week, I invited you to ask yourself some foundational questions when planning your next career move. You need to know who you are and what you want, and you need to get curious about the opportunities around you.

But once you know those couple things about yourself, you’re ready to advance to the next level of your career planning!

Fill In the Gaps

Odds are, if you find a listing for your dream job, the required qualifications aren’t going to look like a photocopy of your own resumé. There are probably a few gaps along the path between you and occupational bliss. Whether it’s a certification you don’t have, a degree you never finished, or simply not enough years of related experience, it can be incredibly disheartening to realize you’re still far off from the thing you want.

But there’s good news: You can do something about it! Continue reading

Career Planning & Self-Development: Part 1

I love making plans. There’s something about figuring out what I want and how I’m going to get there that simply excites me. It’s a bit like a puzzle – if I want to get to point A, but I’m way over here at point Q, what’s the best way to close that gap?Video Game Guy 1

For me, it’s a little like playing a video game as a kid. I loved working my way through those old, pixilated games! As an adult, the sense of accomplishment when I put together a smart strategy is the grown-up version of clearing a difficult level in Super Mario Brothers.

It took me a while to realize that not everyone is wired this way.

Perhaps you’re like me and enjoy sitting down with a pen and paper and mapping out a strategy for achieving your future goals. Or, perhaps you’re not like me, and what I just described is your perfect recipe for a panic attack. Either way, when it comes to your career, a little bit of focus and planning can go a long way.

This article is the first in a two-part series where I’ll fill you in on the most important lessons I’ve learned about planning my next career move. In each article, I’ll touch on two major areas that, when all linked together, should help set you on the right path. Continue reading

Women in Leadership: Meet Griselda Ramos

“Take risks! Dive in! If you see a project of interest, volunteer for it. This marks you as a go-getter and someone who can be trusted with even more.”

Griselda Ramos has excellent insights for people early in their careers. She started her own career with Leggett 18 years ago as a Staff Accountant. “One of the things which really attracted me to Leggett straight out of school was handling several different kinds of accounting. There’s always a different flavor to what I’m doing!”

Griselda has worked in several roles during her tenure with Leggett. “I slowly moved my way up to Senior Accountant, Assistant Controller, and then Controller.” She currently serves as Regional Controller for our Fashion Bed Group (FBG).

Griselda and friends

Griselda Ramos (left) pictured with a few of her colleagues. From left to right are Wanda Bonilla (Customer Support Manager), Linda Hickey (Sr. VP of Operations for FBG), Debbie Choate (Customer Service Manager), and Julie Kee (HR Manager).

Her dedication and consistent performance are precisely why her manager nominated her for the Emerging Leader Academy, a Leggett program that provides training and development for our emerging leaders. “The Academy has been extremely beneficial,” she said. “It has really forced me to ask, ‘What can I do better in my role?’ and ‘What could I do differently for the company?’” Continue reading

Three Tips to Improve Your Creative Thinking

I’m not an artist. I don’t have the word “designer” in my title. I repeatedly fail to master those pesky Pinterest projects that haunt me at night. But I’m still creative – at least, I’m working on it.

There are two big misconceptions about creativity. The first is that creativity is solely artistry. Just because you can’t design a fancy graphic for a presentation or sketch your self-portrait, it doesn’t mean you’re not creative!

The second misconception is that creativity is a talent. Many believe that you are either born with a creative gene or you’re not. But creativity is a skill, and you can work to improve it over time.

If you’re trying to develop your creativity, keep these three tips in mind:

Get uncomfortable.

When was the last time you pushed past the easy ideas for that “aha” moment? As adults, leaving behind what we know can prove challenging or can really bother us. (Farewell, carefree nature.) Acting silly or being adventurous is often reserved for children – but it shouldn’t be. Continue reading