As we wrap up this year, we invited colleagues around the world to reflect on and share their achievements, challenges, and goals.
Jagan Viswanathan, Supply Chain Specialist
One key lesson I learned this year is that trust and leadership empowerment drive ownership and innovation. When leaders provide clarity and autonomy, it encourages accountability and creative problem-solving, ultimately leading to better results.

Professional Growth
I have had the opportunity to play a dual role in Operations and Supply Chain. This experience has broadened my perspective, allowing me to diversify my thinking and better align supply chain strategies with process excellence. It has strengthened my ability to integrate operational insights into strategic planning, ensuring efficiency and resilience across the value chain.
Leadership & Collaboration: This year, I’ve taken on more cross-functional projects, which has strengthened my ability to collaborate effectively with colleagues from different countries and cultures. I’ve learned to adapt to diverse behaviors and communication styles, which has improved my interpersonal skills. Additionally, I’ve gained the confidence to manage tasks successfully from anywhere, ensuring productivity regardless of location.
Project Management Skills: I have significantly improved my project management skills this year. I’ve learned to handle projects end-to-end, including drafting detailed plans, executing them effectively, monitoring progress, mitigating risks, and preparing for potential headwinds. This structured approach has strengthened my ability to deliver results under challenging conditions.
Exposure to Top Management: I have gained valuable exposure to top management this year, which has helped me understand strategic priorities and decision-making at a higher level. This experience has improved my ability to align operational tasks with organizational goals and communicate effectively with senior stakeholders.
Decision-Making Ability: I have strengthened my decision-making skills by handling complex situations, evaluating multiple options, and choosing the most effective solutions under pressure. This has helped me make informed choices that align with organizational goals and minimize risks.
Personal Growth
One of the key aspects I value this year is the trust and clarity the organization provides. We are given clear objectives and the freedom to work towards them, which empowers us to take ownership and deliver results. This supportive environment has also enabled me to maintain mental peace and achieve a healthy work-life balance, allowing me to stay productive and focused.
Adaptability: I have learned to adapt quickly to changing priorities and stay calm under pressure, becoming a more self-driven and resilient person.
Communication: I have worked on improving my communication skills, especially during calls. I’ve learned to speak slowly and clearly, ask questions to ensure understanding, and prepare thoroughly for meetings.
Learning: I have undergone Foundational Leadership training, which has helped me refresh on topics such as giving feedback, the importance of meeting with team members one-on-one, and conflict management.













