Category Archives: Employee Spotlight

End-of-Year Reflections: Jerrick Williams

As we wrap up this year, we invited colleagues around the world to reflect on and share their achievements, challenges, and goals.

Jerrick

Jerrick Williams, Director of Sales

Personal and Professional Growth

This year has been a time of significant personal and professional growth, as I got married and became a dad. These new roles have given me a fresh perspective on what truly matters—valuing time, living in the moment, and focusing on what’s important.

Every morning, I remind my daughter to be kind, confident, and be you. In today’s world, kindness can often be lost in the chaos, and it’s easy to compare ourselves to others or change who we are to fit in. This simple mantra has become a guiding principle in both my personal and professional life.

Professionally, these changes have shaped how I approach my career. As I’ve stepped into my new role as Director of Sales, managing my time effectively and balancing the demands of my team, our customers, and my family have been key priorities.

Ultimately, this year has taught me the importance of balance and flexibility. I’ve learned that growth comes from embracing new responsibilities with an open mind and that being truly present—whether at home or at work—requires continuous adjustment and mindfulness. I feel better prepared to tackle new challenges, both personally and professionally, as I continue to evolve in these new roles.

Lessons Learned

One lesson I learned this year is the importance of embracing uncertainty and flexibility.

At the start of this year, I had a very clear picture of what I wanted to accomplish and how things should unfold. But as the months went by, I realized that life doesn’t always follow a predictable path. Whether it was changes at work, unexpected personal events, or simply plans falling through, I had to learn to adapt and stay open to new possibilities.

I learned that resilience isn’t just about pushing through difficulties—it’s about being willing to pivot, adjust expectations, and find opportunities. I’ve become more comfortable with the unknown and less afraid of things not going as planned.

So, my takeaway this year is this: life is unpredictable and embracing unpredictability can open new paths you never imagined.

Preparing for Next Year

On a personal level, I’m looking forward to spending quality time with my family and friends, cherishing the simple moments that make life so special.

Professionally, I’m optimistic about what 2025 will bring—new opportunities for growth and success, both for our customers and L&P. I plan to take some time over the holidays to step back, relax, and reflect on the past year—what worked well, what didn’t, and what lessons I carry into 2025. I plan to review my personal and professional goals, reassess my priorities, and set clear attainable goals for 2025.

End-of-Year Reflections: Jennifer Birch, T Raja Chidambaram, and Jodie Rudd

As we wrap up this year, we invited colleagues around the world to reflect on and share their achievements, challenges, and goals.

Jennifer

Jennifer Birch, Service Desk Analyst II

An important lesson I learned this year is that working remotely requires resilience and intentional communication!

I appreciate my network because it provides support to grow and adapt while working remotely. My role in the Service Desk gives me a unique opportunity to connect with most branches and departments, and our Women’s Employee Resource Group (ERG) utilizes a virtual platform to reinforce the value of community and open dialogue. These relationships have helped me connect to the L&P community and do my job even better.


T Raja


T Raja Chidambaram, Assistant Manager

This year, I began working with a global team on machine building and improvement projects. We plan to manufacture machines for our global plant, and my goal is to install five machines worldwide next year.

This coming year, I aim to advance to the next level in my career and visit the United States for the first time!

A lesson I want to share is that success takes time, but with hard work and patience, we’ll always succeed!


Jodie

Jodie Rudd, Project Group Manager

In 2024, I learned to lean into hard challenges and am encouraging others to do the same.

It’s hard to “grow” if we’re not challenging ourselves.

End-of-Year Reflections: Sarah Hodges

As we wrap up this year, we invited colleagues around the world to reflect on and share their achievements, challenges, and goals.

Sarah

Sarah Hodges, Customer Service Representative

One of the biggest lessons I learned this year is the importance of connecting with people.

This year, I ran my first full marathon, which is one of the hardest things I’ve ever done! With the help of friends training with me, encouraging me, and supporting me, I crossed the finish line of the Charlotte Marathon on November 16. It was challenging, but by connecting with friends and family, I did it!

The importance of connection applies in the office as well. There isn’t a day that I can be successful at my job without the help of my co-workers. I may be the person working with the sales reps and the customers, but everyone in the plant is just as important. Building these relationships between the various departments makes us that much more successful for our customers.

This coming year, my goal is to continue to learn and work with other departments. I believe learning other areas of the job creates a better understanding of how other departments operate and helps build professional relationships. At the end of the day, it takes a team to get the job done, and I’m very grateful for the connections I have made. I look forward to growing those connections throughout 2025!

L&P Friendships: Alex and Mollie

July 30 is International Day of Friendship – a day to recognize the bonds that support and uplift us!

To celebrate, we’re spotlighting a great friendship at L&P: Alex Lazarchik, Social Media Strategist, and Mollie Deskin, Marketing Project Manager!

Mollie and Alex

“Having a good friend at work makes life so much better,” shared Alex. “Not only is Mollie an amazing friend – she’s fantastic at her job. It’s really cool to see your friend succeed and grow in their role. Mollie is someone I can lean on and count on to do a job well and with a positive attitude. The people you work with play such a huge role in your life, and Mollie makes work a place where I’m happy to be.”

“Having a good friend at work has a huge positive affect on me!” shared Mollie. “We spend so much of our life at work and working remotely can feel isolating at times, which makes having a work bestie even more important. It’s also enjoyable to celebrate your friends’ wins at work because you already have so much context into the work that went into their accomplishments.”

Becoming friends at work

Alex: “When I joined L&P, Mollie trained me on all things social media. We quickly became close, and after a few weeks, our professional relationship blossomed into a friendship. Now, we talk outside of work and still partner together on certain projects.

Mollie is so good at what she does, extremely smart, incredibly kind, and has a heart of gold. I feel lucky to not only work with her but to call her a friend. Over the last year and a half, I watched Mollie blossom into an amazing person and talented project manager. I’m looking forward to watching her continued success in her career and personal life.”

Mollie: “We initially bonded over our love of reading. She often jokes about being someone who talks a lot. And while I admit, her words per minute can be quite high at times (*lol*), she’s also a very gifted active listener. I’ve lost count of the number of times my long rants were met with her genuine curiosity and non-judgment. These are qualities I’ve always admired and appreciated about her, and the decision to be her friend was a quick and easy one.”

Navigating a long-distance friendship

Alex: “I often forget that we don’t see each other in person. At work, Mollie and I have at least one meeting together every week. Outside of work, we FaceTime and text quite a bit. As grateful as I am to work remotely, I wish we could work together in person a few days a week and grab dinner after work. However, it still feels like we get to talk and hang out every day.”

Mollie: “It’s been a really interesting experience. There have been many instances where I’ve wanted to go to lunch, take a walk, or have a happy hour after work with her! Since that’s not an option, we’ve found other ways to cultivate a friendship through FaceTime, sharing weekly “recaps” on Sundays (she’s way better at this), sending each other very niche-humored memes on social media, and sharing book and music recommendations. Although our friendship formed through digital means (thank you, modern technology), it feels no different than friendships I’ve developed in person. Alex is a forever friend, and I’m grateful that L&P allowed our paths to cross.”

Meet James Millsap — Inclusion, Diversity, and Equity Director

At L&P, we’re on a journey to make meaningful change in our company through inclusion, diversity, and equity (ID&E), and we’re excited for you to meet our ID&E Director – James Millsap (Millsap)!

Millsap

What brought you to L&P?

I’ve been an ID&E practitioner for many years, and I was in the manufacturing space before my time with Leggett & Platt. However, a desire to grow my career brought me to L&P, and I have received a very warm welcome.

Tell us about your role as ID&E Director. What are you looking forward to, and why is ID&E important to you?

Overall, I look at ID&E as a pretty big contributing factor to employee engagement and the employee experience. I want to work with everyone at L&P to create a company where we can all thrive, and I’m looking forward to helping our company continue this journey and decide what’s the next right move for us.

I am relentlessly optimistic about aiming for a top-tier employee experience for all. I believe we can do this when we live out our values – when we work together to take ownership and raise the bar for what’s possible.

What’s something interesting about you?

I can quote Disney’s Aladdin almost word for word.

Wellness Spotlight: Lance Gooder

Throughout May, we’re sharing tips for promoting wellbeing. This week, we’re spotlighting financial wellbeing with Lance Gooder, Senior Financial Analyst at L&P!

Lance joined L&P 11 years ago as an intern in the Internal Audit Department, working various roles there for four years before transitioning to the Treasury Department. We asked him to share about his role and some tips for staying financially healthy.

What do you do as a Senior Financial Analyst?

Lance

My primary responsibilities revolve around:

  • cash flow and consolidated financial statement forecasting
  • analyzing balance sheet currency exposures and developing a mitigation plan for the exposure risk
  • completing regular reviews of treasury-related company metrics and providing executive/board-level reporting on those metrics
  • calculating intercompany lending terms/rates

I also provide a supporting role in many back-office treasury functions, such as vendor approvals, payment set-up/approvals, derivative and currency trade settlements, and various bank account admin functions. I help with any ad-hoc projects or initiatives in the department with a specific focus on working capital or financial data analysis.

What do you enjoy most about your role?

With the size of our department, I have the opportunity to work on a variety of treasury-related tasks. In most large corporations, treasury personnel get pigeonholed into one or two related functions. The benefit of working for a company of L&P’s size is that I get to dabble in a little bit of everything – from something as complex as currency derivatives to as simple as approving payments.

While my role provides a general cadence, there’s always unique and challenging experiences. I had a passion for math, finance, and accounting early on, and a little bit of a creative side as well. I’m lucky in that I’ve found a career that calls for the right balance of “science” and “art” for me.   

Do you have some favorite financial tips to share with our colleagues?

I can think of a couple:

First, don’t underestimate the power of compounding or time value of money. This can apply both on the savings and debt side. It doesn’t require an astronomical return to generate a large amount of wealth over time. A lot of people are looking for a quick way to double or triple an investment, and the reality is that there are very few of those opportunities out there. Don’t let that discourage you though, because a steady cadence of contributions with just a slightly positive return will morph into a meaningful amount that will surprise you over time. Similarly on the debt side, regular usage of interest earning debt with little payment toward a principal balance can quickly turn into a difficult obstacle to overcome.

The second is one that I think is important for living a full life: think of money as the tool, not the goal. Set objectives for yourself or your business, and then figure out how to come up with capital needed to accomplish it. Whether it’s buying a house, expanding a new product line, paying for an education, or buying a toaster, determine what you want to accomplish and then identify how much you need to get there. If you’re constantly looking to just grow your cash balance, you’ll never have enough, and you’ll miss a lot of enjoyment along the way.

Do you have any advice for staying financially healthy throughout different life stages?

This may sound cliché, but the first and biggest step is just setting up and maintaining a budget. Understand what your inflows and outflows are and operate within them.

For those who are a little more advanced, don’t be afraid of debt or leverage – understand it. Leverage can be a useful tool for accomplishing your objectives, but it is critical to understand the risk and potential return of what you’re spending that leverage on.

We appreciate Lance for sharing his personal tips for staying financially healthy. We encourage everyone to do their own research and consult a trusted financial advisor when making financial decisions.

Wellness Spotlight: Mollie Deskin

Throughout May, we’re sharing tips for promoting wellbeing. This week, we’re spotlighting a mix of emotional and physical wellbeing with Mollie Deskin, Marketing Project Manager!

Mollie joined L&P two years ago as a social media marketing intern. After a four-month internship, she transitioned to her current role. We asked her to share about work, preventing burnout, and her wellness journey.

Mollie and Kashi

What do you do as a Marketing Project Manager, and what do you enjoy most about your role?

I work closely with Creative Services and our business units to strategize for and execute tradeshows, as well as various marketing projects.

What I enjoy most is the creative problem solving! There’s no shortage of hurdles to jump over when pulling off a marketing campaign, and I feel fortunate that every day presents opportunities to strengthen my ability to remain solutions-oriented and push my projects forward.

Also, traveling to events is enjoyable because it allows me to see my colleagues, clients, and the final product in person. This helps reinforce the “why” around the work that I produce and always leaves me feeling recharged!

How do you prevent burnout at work?

I prevent burnout at work by adhering to a wellness routine! Having something that I’m passionate about and dedicated to outside of work prevents me from obsessing about my 9-5 job in an unhealthy way. My wellness routine involves movement, mindfulness, spending time in nature, and continuing to learn about things that interest me.

If I’m overwhelmed with work and feel I need a reset that goes beyond what my wellness routine can offer, there are three questions I contemplate that leave me feeling reenergized and realigned:

  1. What do I want?
  2. Why do I want it?
  3. How am I going to get there?  

What’s a piece of your wellness journey that has positively impacted your life?

The physical training that has impacted all aspects of my life, especially my work life, is posture training. To even call it posture training feels like a disservice because it encompasses so much more than training to “not slouch.”

Posture training involves releasing fascial tension, becoming aware of the relationship between the rib cage and pelvic bone, understanding how the diaphragm supports alignment, and, ultimately, creating a physical environment for your nervous system to be in a relaxed state. Without good posture, we don’t move well, breathe well, and therefore leave so much on the table in terms of supporting our overall health and wellbeing. Having this knowledge is liberating because it gives me tools to support the longevity of my mind and body and to continue showing up for family, friends, coworkers, and, of course, my dog, Kashi.

The Importance of Service: Suzanne Hall and United Way Spirit of Giving Award

Suzanne Hall, Assistant Treasurer, was recently honored by Carthage Area United Way (CAUW) with the Spirit of Giving Award. This award is given to someone who exemplifies the best that United Way has to offer, whose efforts have advanced the mission of CAUW, and, most importantly, made it possible to better serve the needs of the community.

Suzanne has served on the Board of Directors of CAUW for the past seven years and as the Leggett & Platt United Way Corporate representative for the past eight years.

“Suzanne’s commitment to the Spirit of Giving is truly inspiring,” said Barbara Wright, Executive Director of CAUW. “She selflessly dedicates countless hours to our organization. Her passion for ensuring the community understands the benefits of CAUW is unmatched. She is a force to be reckoned with, and her dedication is truly admirable.”

We asked Suzanne to share about the importance of volunteering and advice on how to begin volunteering.

Why is volunteering important, especially at the United Way? 

It’s not about the size of the contribution but the collective impact we can make. United Way offers a unique opportunity for individuals to give what they can, whether it’s a financial contribution, their time, or their talents. These contributions, no matter the size, can significantly benefit local non-profit agencies and the community.

God has blessed me tenfold, so I believe it is my duty to give back to my community. Being a volunteer, no matter in what capacity, gives me a sense of purpose. When you give to something you believe in, you receive many more blessings than you give. I think about those individuals served by local non-profits who have made choices that changed the trajectory of their lives. Knowing that people want to change makes me want to help them overcome their challenges. That is why I encourage others to find an opportunity to volunteer in their community.

For someone at L&P looking to get more involved in the community, where should they start? 

Think about what you are passionate about. I feel a pull toward helping any organization serving abused and neglected children or helping men or women through development opportunities. Look online for those organizations that you believe in. You could start by ringing the bell for the Salvation Army, helping with a coat drive for your local school, or even forming a group within your branch to help serve a local food shelter with a canned goods drive. Donate your time at the Boys and Girls Club by being a tutor or teaching a dance class. Look for the needs in your community, and that will help you find your passion to give back. Remember, even the smallest act of kindness can make a big difference.

In her spare time, Suzanne also volunteers for other organizations and programs in her community and at work. She’s the Board President of Jasper County CASA, a local non-profit that finds court-appointed advocates for foster children. One a month, she helps at her church’s local food program for low-income families. She’s a part of the Women’s Employee Resource Group Leadership team at L&P and contributes to her local Chamber of Commerce by helping with monthly Women’s events.

Thank you, Suzanne, for your generous service to our community and living out our value of putting people first!

Women and Innovation: Susan Chapman

At L&P, we’re inspired by our colleagues who go above and beyond to enhance our businesses. This month, we’re sharing stories of women at L&P who have improved our products and processes with their creativity and leadership.

We’d like to recognize Susan Chapman, Creative Services Operations Manager! This spotlight of Susan, who has been instrumental in L&P’s adoption and maintenance of technologies during her 44-year career, was written by Paul M. Johnson. They’ve worked together since 2010.


Susan

For reasons obvious to her coworkers in Creative Services, one of Susan’s nicknames is “The Oracle.” If you need to connect to a network printer, locate an obscure sales sheet from 1995, or find the phone extension for someone to help with a medical claim, you ask Susan. And no matter how busy she might be, which is always, she’ll have the answer, sometimes before you finish your question.

The Oracle. When there is one person who has this catalog of information – one Susan, in this case – it is often referred to as “tacit knowledge.” It’s the know-how born of experience, which includes knowledge of myriad things not documented in job manuals. It’s critical for the success of companies large and small.

But forget about that. Yes, Susan is a fount of workplace knowledge, absolutely. But that only touches lightly on the benefits she brings to Leggett and everyone she works with.

TECH TRAILBLAZER

Susan hasn’t stopped learning and adding skills during her long career. It just wouldn’t be her. She was atop the tech wave before most Leggett coworkers even saw the swell, and she’s stayed up there for more than a quarter century. But, change came slowly.

“When I started, I had a correcting typewriter and a Dictaphone,” Susan says, almost apologetically. “When I did mail merge, it was typing each letter on letterhead with carbon and onionskin paper.”

We’ll pause while you Google that. Soon, the typewriter turned into a desktop computer and the Dictaphone got the memo it was time to go.

L&P’s MAC MAESTRO AND MORE

In the mid-80s, Susan received the first Apple computer Leggett ever owned, working with graphic designers to create professional-grade design that didn’t require tedious hand sketches. (Macs have always been eons ahead of PCs in term of design capability.)

“I learned how to service and update each Apple computer we’ve had since that initial Mac,” she says, adding that she’d often pull the machines apart and reassemble them for upgrades, downloading those upgrades on her home “dial-up” since Leggett didn’t have internet access. “And still today, I continue to keep our Macs updated so we can better service our business units and their needs.”

Susan’s latest tech-related accomplishment is the creation of a digital content library to house Creative Services’ many assets, and it has led to a seamless sharing of content with Leggett business units. 

“I have always been excited by any challenge and fueled by the experience it takes to solve anything put before me,” she says. “I have never grown out of the ‘why’ stage from an early age and no one ever told me I couldn’t find the answers.”

HOMEGROWN TALENT

Raised on a farm – not, perhaps, the natural starting point for a technophile – Susan developed her unswerving work ethic as well as important lessons from her father.

“My dad stressed that he wanted me to be an independent woman. I was exposed to mechanical work and by the time I graduated from high school I was more knowledgeable in mechanics than my male classmates – maybe that is why I gravitated to computer mechanics. My dad instilled in me I could do anything I wanted to do, and that is how I have always viewed the world.”

Women and Innovation: Claire Jarvis

At L&P, we’re inspired by our colleagues who go above and beyond to enhance our businesses. This month, we’re sharing stories of women at L&P who have improved our products and processes with their creativity and leadership.

Meet Claire Jarvis! Claire has been with us for seven months and is a Quality Manager at our Aerospace branch in the United Kingdom. We asked her some questions about work and how she approaches problem solving.

What is a day at work like for you?

A typical day in my role consists of managing my branch’s workload and supporting business processes to achieve customer satisfaction.

How have you improved L&P processes and products?

I’ve updated some of our core operating procedures, led our business through a BSI AS9100 audit, and supported special process owners through a NADCAP (National Aerospace and Defense Contractors Accreditation Program) audit. We also recently changed our approach to non-conforming products, introducing a triage process to effectively determine the root cause.

AS9100 – for the Quality Management System – enables us to continue shipping products with a AS9100-certified certificate of conformance. We hold NADCAP approval for welding and NDT (nondestructive testing). Both of these audits are beneficial because they ensure we’re working within stringent requirements, and these standards are recognized by our customers and industry as being at the height of best practice. 

How do you approach problem solving?

I ensure the problem is clearly identified. It can be easy to assume what the problem is, which could lead to ineffective solutions. Also, I work as part of a team! We all have different strengths, and by working collaboratively, we can pull on each other’s strengths and find robust solutions.

Colleagues at our branch in Dunstable, England