Author Archives

Justin Kohley

Behind the Scenes – Difficult Interactions

Over the last two weeks, we’ve shared concepts from our in-house class, Difficult Interactions (see Part 1 & Part 2). While creating the class, it occurred to our Learning & Development team that no one was a better representation of difficult interactions in the workplace than Darth Vader. This developed into an over-arching Star Wars theme which is visible right from the get-go.

With the help of a local Darth Vader-helmet-owning employee, Jim Spena, and our wonderful Creative Services team, we captured a series of fun photos for the presentation. Check out some of our favorites below!

group-vader-mask-photo

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Difficult Interactions – Part Two

Do you struggle with difficult interactions at work?

Flip through our second of two slide decks which focuses on how to neutralize misunderstandings before they turn into conflict as well as what to do when the difficult interaction is unavoidable.

This is part of our in-house class, Difficult Interactions, taught by Director of Employee and Labor Relations Michael Altman. Check out Difficult Interactions – Part 1.

Difficult Interactions – Part 1

Do you struggle with difficult interactions at work?

Flip through our first of two slidedecks which focuses on the anatomy of difficult interactions including what causes them, why they’re so difficult, why we avoid them, and how they escalate.

This is part of our in-house class, Difficult Interactions, taught by Director of Employee and Labor Relations Michael Altman. For more learning content like this, check out our 2-part SlideShare series on The Art of Coaching Employees.