Meet Our IT Professionals: Darren and Mario

At L&P, our Information Technology (IT) professionals often work behind the scenes, enhancing our business systems and processes and providing around-the-clock support to keep us connected.

IT Professionals Day is September 19, and we want you to meet some of our amazing colleagues in IT!


Darren Jones, IT Support Supervisor

Darren has been with L&P for four and a half years, and his team manages all the physical IT-related needs of the branches. They primarily support our ECS (Elite Comfort Solutions) branches and assist others as needed.

What do you enjoy most about your role?

“Sharing knowledge and working with my colleagues to resolve problems brings me joy. I also like socializing with our end users, because over time, you create relationships with them. Offering peace of mind to an end user by resolving their IT issues is a driving force.”

What inspired you to start a career in IT?

“In the late 1990s, I discovered a computer game called QUAKE and therein found a community of friends, many of whom were in IT. I learned to build my first computer, and through conversations with my QUAKE brethren, I realized that I found the career I wanted to pursue.”


Mario Sever, IT Director for EMEA (Europe, Middle East, and Africa)

Mario has been with us for 19 years and enjoys working with our teams across the globe.

What do you enjoy most about your role?

“I’m fortunate to have the opportunity to work with L&P partners and team members around the world. I enjoy helping them by supporting their businesses with IT tools.”

What inspired you to start a career in IT?

“When I was in primary school, my father bought me a Commodore 64 (a computer), which influenced me the most in choosing IT. I started with fun things like gaming, and after a few months, I began programing in BASIC (Beginners’ All-purpose Symbolic Instruction Code) language programs. Finally, I went to university for IT and started a career.”