A Glimpse into LP Carpet Cushion

In 1986, Leggett & Platt acquired a company that would grow to be one of its most reliably profitable divisions. At the time of the acquisition, MPI was a company based out of Fort Worth, Texas that produced bonded foam carpet cushioning. Today, LP Carpet Cushion (LPCC) is an industry leader when it comes to developing innovative products and anticipating customer needs.

Dedicated to the Customer

“Customer service is one of our biggest areas of focus,” said Jerry Wahrmund, East Coast Regional Operations Manager. Jerry joined Leggett & Platt in 1995, and he oversees five Carpet Cushion operations on the East Coast.

“We do a lot of multi-stop deliveries for our customers. Having a fast turnaround on orders is important for us. We work both with the Corporate Transportation team, as well as having our own fleets of trucks that are unique to specific branches. We want to be certain we can facilitate any special delivery needs.”

Tammy Hook, HR & Special Project Coordinator in Fort Worth, echoed Jerry. “You have to find a way to keep your customers with you. Within the market of carpet padding, we really only have a few competitors. You have to find a way to shine, beyond just trying to undercut prices. For us, we do that by providing an outstanding customer experience.”

Branch Manager Jacinto Ramos (left) with Central Regional Sales Manager Michael Moore. This September will mark Jacinto's 48th year with L&P!

Two of LPCC’s finest: Branch Manager Jacinto Ramos (left) with Central Regional Sales Manager Michael Moore. This September will mark Jacinto’s 48th year with L&P!

That emphasis on customer service, combined with outstanding quality of product, means L&P flooring products can be found in an astonishing number of buildings throughout North America. “We work directly with big box retailers,” Jerry continued, “so you can find our product in many home improvement stores. We also sell to the hospitality industry and to carpet installers. We really are everywhere.” Continue reading

Photo Gallery: Leggett Learn-A-Rama

Last Friday, our Corporate Office got groovy. The 1970s-themed Learn-A-Rama showcased various departments, the faces behind the scenes, and what exactly they do every day. Our employees strolled through the booths and received helpful info on what goes on outside of their own departments. We played games, snacked, solved puzzles… even danced to the Y.M.C.A.! It was a wild success! Here are a few of our favorite photos from the day.

Everyday Leggett Life in Paris, France

Paris

“During a recent audit trip to France, I saw this gorgeous sunset over Hardelot Beach. This is a seaside town along the English Channel.” Kevin Curtis, Senior IT Auditor in Internal Audit. [Neufchâtel-Hardelot, France]

Paris

“I’m thankful for the impact of L&P products around the world, so that I’m able to travel for work and see sights like the Eiffel Tower.” Kevin Curtis, Senior IT Auditor in Internal Audit. [Paris, France]

Want to see more #EverydayLeggettLife photos? Check out the beginning of our new series, and stay tuned for more employee photos from around the world.

New Series: Everyday Leggett Life

We’ve said it before, but we have the most incredible employees at Leggett & Platt. Our people live and work all around the world, bringing unique backgrounds and expertise to their roles. Though we all work for the same company, what we see and do every day is exceptionally diverse.

This series will celebrate that diversity. We’ll feature photos taken by our very own employees—from China to Mexico and everywhere in between—showcasing snapshots from their day-to-day work lives. From the top of a neatly (or not-so) organized desk to a sunny view out an office window, or from folks working together on a production floor to relaxing on a lunch break – this is #EverydayLeggettLife!

“I drove to work in rush hour traffic every day for years. Now on my way to Leggett, I drive backroads with scenery like this!” Ken Southwick, Senior Designer at Creative Services. [Carthage, Missouri, USA]

Continue reading