Category Archives: Company Spotlight

Transition to Teamwork at L&P Automotive Europe

“Leggett’s people are our greatest asset,” says Karl Glassman, President and CEO. “But it’s really about the right group of people, empowered with the right knowledge, resources, and authority, working together in the right roles for the right result.” At L&P Automotive Europe, this concept is transforming Sales & Operations Planning (S&OP) from the ground up.

A New Direction

With a goal of profitable growth, a teamwork-based approach is revolutionizing the way the group interacts, reacts to customer demand, and plans for the future. Group collaboration across the entire S&OP process has all team members engaged in each step, and it allows their areas of expertise to enhance operations at every level.

S&OP

S&OP is a five-step process to review projections for demand, supply, and the resulting financial impact, which then helps with inventory management, promotional planning, accurate budget forecasting, and managing product lifecycles.

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A Glimpse into LP Carpet Cushion

In 1986, Leggett & Platt acquired a company that would grow to be one of its most reliably profitable divisions. At the time of the acquisition, MPI was a company based out of Fort Worth, Texas that produced bonded foam carpet cushioning. Today, LP Carpet Cushion (LPCC) is an industry leader when it comes to developing innovative products and anticipating customer needs.

Dedicated to the Customer

“Customer service is one of our biggest areas of focus,” said Jerry Wahrmund, East Coast Regional Operations Manager. Jerry joined Leggett & Platt in 1995, and he oversees five Carpet Cushion operations on the East Coast.

“We do a lot of multi-stop deliveries for our customers. Having a fast turnaround on orders is important for us. We work both with the Corporate Transportation team, as well as having our own fleets of trucks that are unique to specific branches. We want to be certain we can facilitate any special delivery needs.”

Tammy Hook, HR & Special Project Coordinator in Fort Worth, echoed Jerry. “You have to find a way to keep your customers with you. Within the market of carpet padding, we really only have a few competitors. You have to find a way to shine, beyond just trying to undercut prices. For us, we do that by providing an outstanding customer experience.”

Branch Manager Jacinto Ramos (left) with Central Regional Sales Manager Michael Moore. This September will mark Jacinto's 48th year with L&P!

Two of LPCC’s finest: Branch Manager Jacinto Ramos (left) with Central Regional Sales Manager Michael Moore. This September will mark Jacinto’s 48th year with L&P!

That emphasis on customer service, combined with outstanding quality of product, means L&P flooring products can be found in an astonishing number of buildings throughout North America. “We work directly with big box retailers,” Jerry continued, “so you can find our product in many home improvement stores. We also sell to the hospitality industry and to carpet installers. We really are everywhere.” Continue reading

Machine Products: How A Commitment to Safety and Service Brings Success

When you walk through the doors of Machine Products (or Branch 79 as it’s also called), you’re instantly greeted with a down-to-earth warmth. From the friendly “hellos” exchanged on the production floor to the handshakes of a job particularly well done, pride is everywhere among the 90 employees at the facility.

The same sense of pride comes from branch leadership as well. Tom Wells, Jr., Division President, constantly commends his team for stepping up to the plate. “Unlike other Leggett branches that have a constant steady production flow, we do not know from month to month what type of work will come onto our schedule, but we take each day with great stride,” explained Tom.

Leggett & Platt has been a second home to Tom. After his father was hired by Leggett in 1974, Tom started performing janitorial duties during the summers as a teenager. Through the years, he spent most of his career in the Bedding Components Group. After years of hard work, he assumed the role of Division President for Machine Products in 2013.

An aerial shot of the expansive Machine Products facility in Carthage, Missouri.

An aerial shot of the expansive Machine Products facility in Carthage, Missouri.

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Pegasus: Launching Growth through Aerospace Acquisitions

Leggett & Platt first took to the skies in 2012 when we entered the aerospace business, and we’ve been gaining altitude ever since. With sales reaching $150 million this year, L&P Aerospace continues to aim high –achieving lofty goals for revenue growth and extending our capabilities.

In February, L&P Aerospace made another giant leap forward with the acquisition of Pegasus Manufacturing, a Connecticut-based producer of fabricated tube and duct assemblies.

Similar to David Hart Aerospace Pipes (DHAP), Pegasus takes tubing manufactured by Western Pneumatic, Valley Metals, and Specitubes, and utilizes on-site welding, brazing, pressure testing, and other technologies to fabricate sophisticated assemblies for customers like Rolls-Royce, General Electric, Boeing and Airbus, Newport News Shipbuilders, and the US Government.

“Pegasus really fits multiple strategic needs,” explained Shannon Ukena, Director of Corporate Development. “This business takes us a step deeper into the supply value chain, gives us a new geographic foothold in a major aerospace hub in the Northeast, and opens us up to some complementary markets for our products.” Continue reading

The Wide Reach of HFC International

Leggett & Platt’s Home Furniture Components division creates the mechanisms that make many household chairs recline or swivel. In fact, you probably have an item in your home that contains an HFC part! This division’s widespread reach wouldn’t be possible without the hard work of its international branches in China and Germany.

HFC in China

The International Home Furniture Components group has three branches in China, located in the cities of Jiaxing, Taizhou, and Huizhou. These three facilities handle everything from sales and engineering to production and distribution. This presents quite a challenge, given the large and diverse customer base IHFC serves, but the sales team travels internationally to work with customers so they get the products they need, when they need them.

“The China branches supply some of our major U.S. customers that have final assembly sites in China,” says Nick Cogan, Director of Integrated Business Planning. “They also ship directly to major U.S. customers and supply our international customers in Asia, Africa, and the EU.”

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The Impressive Operations of Sterling Steel

Did you know that the largest Electric Arc Furnace in North America belongs to one of our very own manufacturing facilities? In 2002, Leggett & Platt purchased a portion of the former Northwestern Steel & Wire facility in Sterling, Illinois, now known as Sterling Steel. Following major renovations in the melt shop and rod mill, the plant began operating in early 2003.

Sterling Steel

With a mission to be the safest and lowest-cost supplier of quality rod, Sterling produces about 10,000 tons of wire rod every week. The branch ships the wire rod to Leggett’s wire mills to be used in products such as mattresses, furniture, bale ties, and certain automobile applications.

Kevin Mullen, President of Sterling Steel, has been with Leggett & Platt since it acquired Sterling Steel. As a native of Sterling, Illinois, Kevin grew up in the steel industry. He is his family’s fourth generation of steel industry workers and a third-generation hire at Sterling, Illinois site. “One of my favorite things about Leggett,” said Kevin, “is the insight and willingness of company leaders to invest in new equipment and processes, which allows us to continue supplying a quality product safely.” Continue reading

Flex-O-Lators Packs a Big Punch

Don’t let the small-town location fool you – Flex-O-Lators in Carthage, Missouri, plays a big role in Leggett & Platt’s operations. That’s because the facility manufactures components used in the company’s own automotive, furniture, and bedding operations, as well as those of outside customers. This vertical integration also takes place on the front end, with Flex-O-Lators purchasing wire and materials from other L&P branches to make those components.

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Corporate with a Twist: Spotlight on Creative Services

Far across the parking lot from the corporate offices sits a nondescript little building – it may not look like much from the outside, but inside, you’ll find bright-colored walls, outlandishly decorated offices, and, occasionally, people running around in 1970s-era business attire. That’s because this building is home to Creative Services, Leggett & Platt’s marketing department. CS handles everything from websites and videos to ads and tradeshows for any L&P branch that needs it, as well as for outside clients.

(It also happens to be where I work.)

studio

Growing a Department

The department has come a long way since its humble beginnings in 1966, when it was a one-man show devoted to providing logo and design services to both L&P companies and our clients. Continue reading

Company Spotlight: High Point Furniture Sets an Eco-Example

Ruby Jones and Richard Weeks each have over 20 years of experience with Leggett & Platt.

Ruby Jones and Richard Weeks each have over 20 years of experience with Leggett & Platt.

Environmental awareness runs deep at High Point Furniture in High Point, North Carolina. The Leggett & Platt manufacturing facility, which produces a variety of furniture components, recently hit a milestone, becoming landfill-free – meaning it reduced its waste sent to landfills from 41 tons a year to zero.

To accomplish this impressive goal, High Point has basically made recycling a way of life. Everything that is recyclable is recycled appropriately, and things that aren’t go to a waste-to-energy plant, where they’re converted into fuel for kilns.

Building a better recycling program

High Point began its recycling journey in October 2009, when the American Home Furnishing Alliance started the Enhancing Furniture’s Environmental Culture program and encouraged High Point to participate. By March of 2010, High Point had become the first supplier company to complete the program successfully. The branch found that, through the program, it could not only reduce its carbon footprint, but also save money along the way. Continue reading

Company Spotlight: Hanes Geo Components

Leggett & Platt may have started as a bedding components manufacturer, but through the years, the company has added a diverse spread of capabilities to its line-up. Though some, like furniture and car parts, may be familiar, one surprising addition to L&P was geotextiles.

When Hanes Industries joined L&P in 1993, they focused mostly on the furniture, bedding, and automotive markets, making them a great fit with L&P’s existing endeavors. But in 2004, Hanes began looking into outside areas to find something that would mesh well with its established markets, while adding something new to the mix. They acquired WEBTEC, a geo-synthetics distributor based in Charlotte, NC. Continue reading